Refund Policy

At Electro Solution LLC, we are committed to delivering high-quality web development services and ensuring customer satisfaction. However, we understand that there may be situations where a refund is requested. Please review our Refund Policy below for a clear understanding of our terms and conditions.

1. Service Refunds

Refund requests for web development services are only considered under the following circumstances:

Incomplete or Unsatisfactory Work

If you believe the final website or deliverables do not meet the agreed project requirements, you must notify us within 7 days of delivery. Our team will make reasonable efforts to revise and improve the work to meet the agreed standards.

Project Cancellation by Client

If you decide to cancel a project after work has started, refunds will depend on the amount of work completed at the time of cancellation. Partial refunds may be issued based on project progress. Refunds will not be provided for completed projects or projects nearing completion.

2. Non-Refundable Services

Certain services and costs are non-refundable once work has started or deliverables have been provided, including but not limited to:

• Custom website designs
• Completed development work
• Domain registration fees
• Hosting services
• Third-party plugins or software licenses
• Stock images or premium digital assets
• Project-related setup costs

These expenses are often incurred immediately during project development.

3. Requesting a Refund

To request a refund, please contact us at:

Email: support@electro-solution.com

Please include:

• Your full name and contact details
• Project or service information
• Reason for the refund request
• Any supporting documentation if applicable

Our team will review your request and respond within a reasonable timeframe.

4. Refund Process

If a refund request is approved, the refund will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.

Approved refunds are submitted from our side within 3–5 business days. Your bank or payment provider may take additional time to post the credit.

5. Disputes

If we are unable to reach an agreement regarding a refund request, we encourage clients to contact us directly for further discussion and resolution. We aim to handle all disputes professionally, fairly, and efficiently.

6. Changes to the Refund Policy

Electro Solution LLC reserves the right to modify or update this Refund Policy at any time without prior notice. Updated versions will be published on our website when applicable.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Electro Solution LLC

270 TRACE COLONY PARK STE B
RIDGELAND, MS 39157

Phone: ‪(601) 255-7350
Email: support@electro-solution.com

By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.